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United CEO Tries To Reassure Customers Following Multiple Safety Incidents

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United Airlines is attempting to reassure passengers following a spate of accidents on its Boeing jets this year. In a statement to customers, the airline states that safety is “at the center of everything that we do.”

“While they are all unrelated, I want you to know that these incidents have captured our attention and sharpened our focus,” CEO Scott Kirby wrote in a Monday morning statement to customers.

united

United CEO Tries To Reassure Customers Following Multiple Safety Incidents

On Friday, a United Boeing 737-800 landed in Medford, Oregon, missing an underside fuselage panel.

Earlier this month, United experienced four mishaps, all involving Boeing jets. A United Boeing 737-900ER blew flames from its engine after takeoff from Houston, a Boeing 777 lost a wheel during takeoff from San Francisco, a Boeing 737 Max slipped off a runway in Houston, and a United Boeing 777 trailed hydraulic fluid as it left Sydney.

“Our team is reviewing the details of each case to understand what happened and using those insights to inform our safety training and procedures across all employee groups,” Kirby continued.

The airline is extending pilot training by one day, retooling training for new mechanics, and “dedicating more resources to supplier network management.”

Passengers witnessing a run of negative articles about the airline and its Boeing jets may consider booking elsewhere. In its letter, the airline is attempting to keep consumers from departing. As of the end of last year, 81% of the jets used on United’s mainline operations were manufactured by Boeing, compared to little more than half of the jets in rivals Delta and American Airlines’ mainline fleets.

Aside from the problems on  flights, the most dramatic Boeing incident this year featured an Alaska Airlines Boeing 737 Max 9, which lost a door stopper on a January 5 flight, resulting in a gaping hole in the plane’s side. And last week, a Latam Airlines flight from Sydney, Australia, to Auckland, New Zealand, fell unexpectedly, throwing some passengers to the cabin ceiling.

united

United CEO Tries To Reassure Customers Following Multiple Safety Incidents

Investigators are still investigating the causes of both events, but a preliminary report from the National Transportation Safety Board showed Boeing left the bolts required to keep the door plug in place on the 10-week-old Alaska Air jet. Boeing asserted that an incident in the cockpit rather than a problem with the aircraft’s systems may have caused the Latam accident.

The age of the aircraft in the United incidents suggests that the problem could be with their staff rather than Boeing’s well-documented quality faults. For example, Boeing purchased the jet that lost its panel on a Friday trip in 1998. So, Boeing’s quality difficulties are likely unrelated to that occurrence.

However, Boeing’s issues have impeded United’s operations. Due to the FAA’s production slowdown, it has halted hiring a new class of pilots since it will receive fewer new planes from Boeing this year, as previously promised. In January, the Alaska Air incident grounded its 737 Max 9 jets for three weeks.

united

United CEO Tries To Reassure Customers Following Multiple Safety Incidents

Furthermore, approval of a new generation of Boeing jets, the 737 Max 10, ordered by United, has been delayed due to the company’s quality and safety issues.

Kirby told investors last week that United is considering purchasing more jets from Boeing competitor Airbus. He also stated earlier this year that the Alaska Air incident was the “straw that broke the camel’s back” on United’s plans to receive deliveries of the Max 10 in the near future.’

SOURCE – (CNN)

Kiara Grace is a staff writer at VORNews, a reputable online publication. Her writing focuses on technology trends, particularly in the realm of consumer electronics and software. With a keen eye for detail and a knack for breaking down complex topics, Kiara delivers insightful analyses that resonate with tech enthusiasts and casual readers alike. Her articles strike a balance between in-depth coverage and accessibility, making them a go-to resource for anyone seeking to stay informed about the latest innovations shaping our digital world.

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Sony Says Focus Is On Creativity, With Games, Movies, Music, Sensors, IP, And Not Gadgets

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Sony | Pixa Bay Image

TOKYO — Sony, a Japanese electronics and entertainment company, says it will focus on innovation in movies, animation, and video games rather than traditional gadgetry.

Its CEO, Kenichiro Yoshida, described the company’s plan Thursday, saying Sony was assisting creative workers in delivering what he called “kando,” a moving experience.

Yoshida would not comment on claims that Tokyo-based Sony and Apollo Global Management are interested in acquiring Paramount Global.

Sony

Sony | Pixa Bay Image

Sony Says Focus Is On Creativity, With Games, Movies, Music, Sensors, IP, And Not Gadgets

Yoshida stated that the business now focuses on the creative process rather than valuing prior items such as the Walkman portable music player and Trinitron color televisions. He stated that “synergies” are no longer defined by entertainment and electronics but by intellectual property encompassing animation, music, gaming, and films.

In an online briefing, he stated, “We will continue to support people’s creativity through our technology.”

Sony is adapting to harsher circumstances, as competitors produce cheaper but competitive gadgets. According to critics, pursuing careers in film, music, and other forms of entertainment can be financially difficult.

Beginning with the acquisition of EMI Music Publishing in 2018, Sony has invested over 1.5 trillion yen ($10 billion) in the last six years to boost its content creation.

Sony

Sony | Pixa Bay Image

Sony Says Focus Is On Creativity, With Games, Movies, Music, Sensors, IP, And Not Gadgets

In 2021, it bought Crunchyroll, which has over 13 million paid customers and distributes Japanese cartoons worldwide. Another was Yoasobi, a Japanese music duet that uses Vocaloid technology, or singing voice synthesizer software, and has gained a global following.

Sony’s real-time computer technology, which records “this moment,” as Yoshida called it, is employed in sports cameras because it can catch fast-moving subjects without distortion

According to Yoshida, it is also utilized for news coverage and editing, 3D video and computer graphics, including successful movies like “Godzilla Minus One” and games based on human athlete movements

Sony

Sony | AP News Image

Sony Says Focus Is On Creativity, With Games, Movies, Music, Sensors, IP, And Not Gadgets

Sony recently recorded a quarterly profit of 189 billion yen ($1.2 billion), up from 141 billion yen the year before. The PlayStation gaming machine manufacturer’s quarterly revenue increased 14% to 3.48 trillion yen ($22 billion).

However, for the fiscal year ending March 31, Sony’s profit fell 3% to 970 billion yen ($6.2 billion) due to poor performance in its financial services sector, which will be largely split off next year.

SOURCE – (AP)

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Harvard Holding Commencement After Weekslong Pro-Palestinian Encampment Protest

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Harvard | Harvard.com Image

CAMBRIDGE, Massachusetts – Harvard University planned to host its commencement ceremony on Thursday, following a weeks-long pro-Palestinian encampment that closed off Harvard Yard to save individuals with university links and heightened campus tensions.

Those tensions were heightened on Wednesday when school authorities revealed that 13 Harvard students who participated in the encampment would not be permitted to graduate alongside their classmates.

Those in the encampment demanded a cease-fire in Gaza and Harvard’s divestment from firms that support the war.

Also on Thursday, Northwestern and Rutgers University presidents are scheduled to speak before the House Committee on Education and the Workforce on concessions they made to pro-Palestinian protesters to cease campus rallies. The Chancellor of the University of California, Los Angeles, was also due to attend the most recent hearings looking into how universities have responded to the protests and charges of antisemitism.

Harvard

Harvard | AP News Image

Harvard Holding Commencement After Weekslong Pro-Palestinian Encampment Protest

The decision by the school’s top governing board comes after faculty members recommended on Monday that the 13 students be allowed to graduate despite their participation in the encampment.

However, Harvard’s governing board, the Harvard Corporation, stated that each 13 had been determined to have violated university standards during the camping protest.

“In coming to this determination, we note that the express provisions of the Harvard College Student Handbook state that students who are not in good standing are not eligible for degrees,” the company stated in a written statement.

The statement did not rule out the possibility of an appeals procedure, stating that the corporation knows “that the inability to graduate is consequential for students and their families” and supports the Faculty of Arts and Sciences’ goal to accelerate the examination of appeal requests.

Harvard

Harvard | The Forward Image

Harvard Holding Commencement After Weekslong Pro-Palestinian Encampment Protest

“We care deeply about every member of our community — students, faculty, staff, researchers, and alumni — and we have chosen a path forward that accords with our responsibilities and reaffirms a process for our students to receive prompt and fair review,” said the statement.

Protesters packed up their things and departed a pro-Palestinian campsite at Drexel University in Philadelphia on Thursday after the school announced a decision to have police clear the area

Supporters of the students said that the decision not to allow them to earn degrees at commencement violated a May 14 agreement between interim President Alan Garber and the Harvard Out of Occupied Palestine alliance, which would have allowed them to graduate.

Protesters opposing Israel’s war with Hamas willingly demolished their tents after university administrators agreed to hear their concerns over the endowment, bringing a peaceful end to the types of demonstrations that were broken up by police on other campuses.

The group issued a statement late Wednesday, claiming that the decision jeopardizes the 13 students’ post-graduate careers.

“By rejecting a democratic faculty vote, the Corporation has proved itself to be a wholly illegitimate body, and Garber an illegitimate president, accountable to no one at the university,” claimed the organization.

Harvard

Harvard | Harvard Crimson Image

Harvard Holding Commencement After Weekslong Pro-Palestinian Encampment Protest

“Today’s actions have plunged the university even further into a crisis of legitimacy and governance, which will have major repercussions for Harvard in the coming months and years,” claimed the organization.

Supporters of the protestors planned a vigil outside Harvard Yard on Thursday to support the 13 and urge for a cease-fire in Gaza.

Protesters packed up their things and departed a pro-Palestinian campsite at Drexel University in Philadelphia on Thursday after the school announced a decision to have police clear the area. A wave of pro-Palestinian tent encampments on college campuses has resulted in over 3,000 arrests nationally.

SOURCE – (AP)

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Using AI, Mastercard Expects To Find Compromised Cards Quicker, Before They Get Used By Criminals

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Mastercard | AP news Image

NEW YORK  — Mastercard said Wednesday that it hopes to detect that your credit or debit card number has been compromised long before it falls into the hands of a cybercriminal.

Mastercard’s most recent software upgrade incorporates artificial intelligence into its fraud-prediction system, which it hopes will allow banks to replace stolen cards before criminals use them.

“Generative AI is going to allow us to figure out where you possibly got your credentials compromised, how we can identify how it happened, and how we can very quickly remedy that situation not only for you, but also for other customers who don’t know they are compromised yet,” said Johan Gerber, executive vice president of security and cyber innovation at Mastercard, in an interview.

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Mastercard | Investopedia Image

Using AI, Mastercard Expects To Find Compromised Cards Quicker, Before They Get Used By Criminals

Mastercard, based in Purchase, New York, says that with this new update, it can use other patterns or contextual information, such as geography, time, and addresses, and combine it with incomplete but compromised credit card numbers that appear in databases, allowing it to reach cardholders sooner and replace the bad card.

The patterns can now be applied in reverse, potentially employing batches of faulty cards to identify potentially hacked businesses or payment processors. According to Gerber, pattern identification goes beyond what humans can perform with database queries or other typical approaches.

Billions of stolen credit and debit card numbers are floating on the dark web, ready for purchase by any thief. Most were stolen from merchants in data breaches over the years, but a substantial number were stolen from unwary customers who used their credit or debit cards at the incorrect gas station, ATM, or online shop.

These compromised cards may go undiscovered for weeks, months, or even years. Only when the payment networks themselves dig into the dark web to look for stolen numbers, a merchant discovers a breach, or a criminal uses a card do the payment networks, and banks realize a batch of cards may be compromised.

mastercard

Mastercard | Youtube Image

Using AI, Mastercard Expects To Find Compromised Cards Quicker, Before They Get Used By Criminals

“We can now actually proactively reach out to the banks to make sure that we service that consumer and get them a new card in her or his hands so they can go about their lives with as little disruption as possible,” Gerber stated.

The payment networks are primarily attempting to transition away from “static” credit card or debit card numbers — card numbers and expiration dates that are used consistently across all businesses — and toward unique numbers for specific transactions. However, that transformation could take years, especially in the United States, where payment technology uptake is typically slow.

While chip cards are currently used in more than 90% of all in-person transactions worldwide, EMVCo, the technological body behind the chip in credit and debit cards, estimates that the proportion in the United States is closer to 70%.

Mastercard

Mastercard | Mastercard Image

Using AI, Mastercard Expects To Find Compromised Cards Quicker, Before They Get Used By Criminals

Mastercard’s announcement comes as its main competitor, Visa Inc., looks for ways to force users to discard their 16-digit credit and debit card numbers. Visa revealed big changes to how credit and debit cards will work in the United States last week, implying that Americans will carry fewer physical cards in their wallets and that the 16-digit credit or debit card number inscribed on each card will become less relevant.

SOURCE – (AP)

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