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Car Dealerships Are Being Disrupted By A Multi-Day Outage After Cyberattacks On Software Supplier

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Car Dealership | AP News Image

NEW YORK — This week, car dealerships around North America experienced huge interruptions.

CDK Global, which offers software to thousands of auto dealers in the United States and Canada, was struck by back-to-back intrusions on Wednesday. This resulted in an outage that disrupted many of their operations on Friday.

Prospective auto purchasers may face showroom delays or handwritten vehicle orders with no obvious end. Here’s what you should know.

CDK Global is a key player in the automotive sales business. The company, situated in Hoffman Estates, Illinois, just outside of Chicago, supplies dealers with software technology to help with day-to-day operations such as vehicle sales, financing, insurance, and repairs.

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Dealership | CNN Image

Car Dealerships Are Being Disrupted By A Multi-Day Outage After Cyberattacks On Software Supplier

According to the business, CDK supports over 15,000 retail locations in North America. It was unclear whether this week’s cyberattacks affected all of these places.

According to spokesperson Lisa Finney, CDK is “actively investigating a cyber incident” and has shut down all of its systems out of prudence.

According to Finney’s statement, CDK “executed extensive testing,” consulted third-party specialists, and restored its main DMS and Digital Retailing capabilities by the afternoon.

CDK encountered another “cyber incident” on Wednesday evening, according to Finney in an update the next day. “We remain vigilant in our efforts to reinstate our services and get our dealers back to business as usual as quickly as possible,” she said.

When that will happen is unknown. As of Friday morning, a recorded message from CDK on a hotline providing updates for its customers stated that “we do not have an estimated time frame for resolution—and therefore our dealer systems will be unavailable, most likely for several days.” According to the statement, customer care assistance lines are also inaccessible.

The notice also stated that the company was aware of “bad actors” posing as CDK members or affiliates in an attempt to get system access by contacting customers. It advised employers to be wary of any attempted phishing.

Dealerships | Bloomberg Image

Car Dealerships Are Being Disrupted By A Multi-Day Outage After Cyberattacks On Software Supplier

Several major automakers, including Stellantis, Ford, and BMW, reported to The Associated Press on Friday that the CDK outage had affected some of their dealers, but sales activities will continue.

In view of the current scenario, a Stellantis spokeswoman stated that many dealerships have moved to manual processes to assist consumers, including writing orders by hand.

A Ford representative stated that the disruption could result in “some delays and inconveniences at some dealers and for some customers.” However, many Ford and Lincoln customers continue to receive sales and service support through other avenues used at dealerships.

With many elements of the intrusions still unknown, client privacy is a primary priority, especially because little is known about what information may have been hacked this week.

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Dealerships | WSJ Image

Car Dealerships Are Being Disrupted By A Multi-Day Outage After Cyberattacks On Software Supplier

In a statement to the Associated Press on Friday, Mike Stanton, president and CEO of the National Automobile Dealers Association, said that “dealers are very committed to protecting their customer information and are actively seeking information from CDK to determine the nature and scope of the cyber incident so they can respond appropriately.”

SOURCE – (AP)

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Kiara Grace
Kiara Grace is a staff writer at VORNews, a reputable online publication. Her writing focuses on technology trends, particularly in the realm of consumer electronics and software. With a keen eye for detail and a knack for breaking down complex topics. Kiara delivers insightful analyses that resonate with tech enthusiasts and casual readers alike. Her articles strike a balance between in-depth coverage and accessibility, making them a go-to resource for anyone seeking to stay informed about the latest innovations shaping our digital world.
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Chewy Slides After Filing Shows 3rd-Biggest Shareholder, ‘Roaring Kitty,’ Sold His Stake

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Washington — Chewy shares fell about 2% overnight Wednesday after a regulatory filing showed that Roaring Kitty, a meme stock trader, sold his interest in the online pet retailer.

According to a beneficial ownership document filed with the Securities and Exchange Commission on Tuesday, Roaring Kitty, whose legal name is Keith Gill, sold all his Chewy shares, totaling 6.6% of the company.

chewy

Chewy Slides After Filing Shows Third-Biggest Shareholder, ‘Roaring Kitty,’ Sold His Stake

Plantation, Florida-based Chewy dropped 1.9% after hours to $26.19 per share.

Gill, an investor at the core of the meme stock craze, bought more than 9 million shares of Chewy in July, making him the company’s third-largest stakeholder.

Gill built a name for himself in 2021 by rallying ordinary investors around GameStop. At the time, the video game shop was fighting to stay in business, and major Wall Street hedge funds and investors were betting against it or shorting the stock. But Gill and those who agreed with him altered GameStop’s direction by purchasing thousands of shares despite practically all acknowledged criteria indicating that the firm was in deep peril.

chewyChewy Slides After Filing Shows Third-Biggest Shareholder, ‘Roaring Kitty,’ Sold His Stake

That triggered what is known as a “short squeeze,” in which large investors who had bet on GameStop were obliged to buy its swiftly increasing stock to offset significant losses.

Gill has expressed confidence in GameStop Chairman and CEO Ryan Cohen’s ability to revamp the company following his success at Chewy. Cohen cofounded Chewy in 2011 and stepped down as CEO in 2018.

SOURCE | AP

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Kiara Grace
Kiara Grace is a staff writer at VORNews, a reputable online publication. Her writing focuses on technology trends, particularly in the realm of consumer electronics and software. With a keen eye for detail and a knack for breaking down complex topics. Kiara delivers insightful analyses that resonate with tech enthusiasts and casual readers alike. Her articles strike a balance between in-depth coverage and accessibility, making them a go-to resource for anyone seeking to stay informed about the latest innovations shaping our digital world.
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Canada CBC News CEO Catherine Tait Recalled to Parliamentary Committee

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Canada CBC News CEO Catherine Tait
Catherine Tait won't rule out taking bonus once she leaves CBC/Radio-Canada

Canada CBC News reports that MPs have voted to recall CBC CEO Catherine Tait to a Commons committee for questioning, only a week after her last appearance, over the awarding of $18 million in bonuses to Canada CBC news executives.

The Conservatives, the Bloc Québécois, and the NDP joined forces to re-invite Ms. Tait, her successor Marie-Philippe Bouchard, and Heritage Minister Pascale St-Onge to appear before the Commons Heritage Committee.

Ms. Tait, who will relinquish her position as CEO and president of CBC/Radio Canada in January, addressed the committee last week. The House of Commons has passed a motion recalling her before the conclusion of her term, and she is now subject to an additional two hours of interrogation, which includes inquiries regarding bonuses.

MPs also resolved to summon Quebec broadcasting executive Marie-Philippe Bouchard, appointed as the new chief of CBC/Radio-Canada last week, to appear before she begins her new job following a House of Commons chamber debate.

Catherine Tait Exit Package

Catherine Tait rejected the Conservatives’ requests to deny an exit package, including bonuses, when she departed the position in January during last week’s committee hearing.

She also defended the award of $18.4 million in incentives to 1,194 staff members for the 2023-2024 fiscal year, which concluded in March, following the broadcaster’s achievement of performance indicators.

Kevin Waugh, a Conservative committee member who introduced the motion, stated that his party aimed to ensure Ms. Tait was “accountable to taxpayers” before her departure in January.

He informed The Globe and Mail that “Canadians are dissatisfied with the bonuses” and that Catherine Tait‘s exit package, which will not be disclosed, is a cause for concern.

“I am apprehensive that she has not received her bonuses in over two years, and that the Minister of Heritage or Privy Council will lavish her with bonuses when she departs in January,” he stated.

The Liberals opposed a portion of the motion that claimed that “the Liberal threat to cut funding” had resulted in the elimination of hundreds of jobs at CBC/Radio-Canada.

Defunding CBC News Canada

The Heritage Minister informed The Globe that the claim was “hypocritical,” as the Conservatives intended to completely defund CBC.

“The Conservatives’ actions today are a clear example of hypocrisy.” Ms. St-Onge stated that performance bonuses increased by 65% during the Harper Conservatives’ tenure, while CBC News Atlantic Canada experienced substantial budget cutbacks.

“As a government, we do not require any lessons from a party that has pledged to reduce the funding of CBC/Radio-Canada and the 8,000 jobs associated with it during its campaign.”

During the Tuesday debate, NDP MP Niki Ashton stated that her party endorses the “banning of executive bonuses” at CBC News Atlantic Canada but is opposed to “the Conservatives’ full frontal attack” on the broadcaster.

She stated, “We require a robust public broadcaster, but not one that distributes executive bonuses and eliminates positions.”

If the Conservatives establish the next government, they intend to deprive the CBC of public funding while maintaining French services.

Catherine Tait defended CBC and rebuffed MPs’ assaults during last week’s committee hearing. “It is evident that the members of this committee are making a concerted effort to discredit the organization and vilify me,” she stated.

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Geoff Thomas
Geoff Thomas is a seasoned staff writer at VORNews, a reputable online publication. With his sharp writing skills and deep understanding of SEO, he consistently delivers high-quality, engaging content that resonates with readers. Thomas' articles are well-researched, informative, and written in a clear, concise style that keeps audiences hooked. His ability to craft compelling narratives while seamlessly incorporating relevant keywords has made him a valuable asset to the VORNews team.
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Boeing, In Need Of Cash, Looking To Raise Up To Approximately $19B In Offering

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Boeing plans to raise $19 billion in stock offering as the aerospace giant deals with a controversial strike, confronts liquidity concerns, and seeks to raise funds.

Boeing Co. announced Monday that it will issue 90 million ordinary stock and $5 billion in depositary shares. The company’s stock finished at $155.01 on Friday.

The business stated that the net proceeds will be used for general corporate purposes, such as debt repayment, working capital expansion, capital expenditures, and finance and investments in its subsidiaries.

boeing

Boeing, In Need Of Cash, Looking To Raise Up To Approximately $19B In Offering

Fitch Ratings said on Monday that the sale promotes debt repayment and increases financial flexibility, lowering the likelihood of a downgrade. The agency continued to assess Boeing’s capacity to resolve labor disputes and regain operational momentum. It gives Boeing a “BBB-,” the lowest investment-grade rating.

Last week, Boeing plant workers rejected the company’s latest contract offer and extended a six-week strike that halted production of its best-selling jetliners.

According to local union leaders in Seattle, 64% of members of the International Association of Machinists and Aerospace Workers voted opposed to accepting the proposal.

The labor impasse comes amid an already difficult year for Boeing, which was the subject of various federal probes when a door panel blew off a 737 Max plane during an Alaska Airlines flight in January.

boeing

Boeing, In Need Of Cash, Looking To Raise Up To Approximately $19B In Offering

The walkout has deprived the corporation of much-needed revenue from delivering new planes to airlines. On Wednesday, the business announced a third-quarter loss of more than $6 billion. Boeing has not had a profitable year since 2018, and Wednesday’s results were the second-worst quarter in the company’s history.

The corporation burnt roughly $2 billion in cash in the quarter, weakening its balance sheet, burdened with $58 billion in debt. Chief Financial Officer Brian West stated that the company will not achieve positive cash flow until the second part of next year.

Boeing shares fell marginally in noon trade. They’ve lost 40% of their worth so far this year.

SOURCE | AP

author avatar
Kiara Grace
Kiara Grace is a staff writer at VORNews, a reputable online publication. Her writing focuses on technology trends, particularly in the realm of consumer electronics and software. With a keen eye for detail and a knack for breaking down complex topics. Kiara delivers insightful analyses that resonate with tech enthusiasts and casual readers alike. Her articles strike a balance between in-depth coverage and accessibility, making them a go-to resource for anyone seeking to stay informed about the latest innovations shaping our digital world.
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